What is user testing?

User testing is a tool that entrepreneurs and conversion specialists use to understand how to improve a website or online service.

By watching someone use a website for the first time, you can understand where people; become frustrated, confused, can’t do something, misunderstand things, or encounter errors.

User Testing is something anyone who can navigate a computer can do. You will be asked to follow a set of tasks on a website or app. Your job is to attempt those tasks and articulate your thoughts as you do it. It’s that simple. 

Make sure to check out our page on tester levels where you’ll find everything you need to know about rising through the ranks! Then it comes down to practicing assessing websites and learning how to give helpful feedback by taking tests.

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